Shipping & Returns
SHIPPING
UK Shipping Costs
- Standard Delivery 2 - 3 business days – £0
When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect.
When your order is shipped, we will send you a confirmatory email.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. During the sales period, your order may experience a slight delay. Please allow up to 7 working days for your order to be with you.
Customers are not expected to sign for goods at present, and our delivery partners can also accommodate contactless delivery if preferred. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
Delivery times are estimates and start from the date of dispatch. Please note that in some areas of the United Kingdom and Europe there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
If you have any questions regarding shipping please contact us on +44 20 7501 1122.
RETURNS
When you place an order on varley.com, you are welcome to return any item(s) using our free returns service. Due to the circumstances, we have extended our refunds policy from 14 days to 30 days and will offer store credit for returns that are received after this time, up to two months from the original purchase date.
Items must be returned in their original condition with all garment tags attached in the branded packaging provided. This is also to ensure that item(s) arrives back to us in a suitable and undamaged state. Returns that have been worn, used, altered or damaged will not be accepted and may be sent back to you and/or a refund refused.
Where provided, belts and any packaging such as instructions, authenticity cards, dust bags, and leather tags should be included with your return.
Item(s) must be returned from the original shipping country, otherwise we will not be able to process them and refund the purchase.
Please note items received outside of the specified returns period will not be accepted.
In order to return your products within the allowed return window, you can use the pre-paid return label you will find in the parcel.
Return your items to:
VB Online Returns
Savino Del Bene - London
610 River Gardens, North Feltham Trading Estate
Feltham
United Kingdom
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Reviews
For any queries that relate to online orders, product sizing, returns & exchanges or stock availability please send us an email using the corresponding email address below. We aim to get back as quickly as possible (usually within 1 business day).
Customer Care |
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United States, Canada, & Mexico |
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hello@varley.com | |
| Mon - Fri | 9:00 am - 6:00 pm (PST/PDT) | |
| Sat - Sun | CLOSED | |
Customer Care |
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United Kingdom & Rest of World |
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support@varley.com | |
| Mon - Fri | 9:00 am - 6:00 pm (GMT/BST) | |
| Sat - Sun | CLOSED | |
*Please note we are not open on holidays or weekends. If you contact us after business hours, we will aim to get back to you the following business day.
Just select ‘Klarna’ as your form of payment at the checkout. All you need is a debit or credit card (Visa or Mastercard)
No long forms to fill out; you’ll receive an instant approval decision. Your order will then be shipped as soon as it’s processed by Varley
No interest, ever - and no additional fees when you pay on time. *automatic payments are taken every 30 days in 3 equal installments
