Shipping & Delivery
Please Note: Customers are responsible for any/all Duty and Customs Fees.
Our Free Shipping offer only applies to Standard Shipping within the US and will be automatically applied to your cart once you meet the required spend.
How will my order be shipped?
US Orders - UPS SurePost® | 2-7 business days
Canada Orders - DHL | 2-4 business days
When will my order ship?
We do our best to process and ship orders as quickly as possible. Orders placed Monday through Friday before 12pm PST typically ship within 24 hours. Orders placed after the cut off time will typically ship the following business day. For consumer protection, all orders are subject to review. In some instances, processing time can take up to 72 hours.
NOTE: Any orders placed during weekends, special promotions (Black Friday/Cyber Monday) and during holidays may take additional processing time due to increased order volume. Please allow 1-3 extra days for order processing.
How do I know that my order has been shipped?
Within 24 hours of shipment, you'll receive a shipping confirmation email with your tracking number and a link to track your package online.
Do you ship to P.O. boxes or APO/FPO addresses?
Unfortunately, we are unable to ship packages to P.O. boxes or APO/FPO addresses.
Do you offer gift wrapping or boxes?
No, not at this time.
Cancel or change order?
We start processing orders immediately, so in most cases we are unable to make any changes or modifications to an order after it has been placed and confirmed. If you wish to cancel or amend your order, please contact our customer service team ASAP.
UPS (3-5 Business Days) - $10, Free on Orders over $150
Expedited Shipping Options – COMING SOON!
DHL (3-6 Business Days) - $20.00*
*Pre-payment of taxes and duties is currently unavailbe for Canada orders. All orders will ship DDU (Delivered Duty Unpaid)
Royal Mail Tracked 48 (2-3 Business Days) - £3.99, Free on Orders over £100
DPD Next Day - £6.00, order before 12 PM for next day delivery from Monday to Thursday
DHL Express (1-3 Business Days) - £15.00
The Rest of the World
DHL Economy / DPD Air Classic (3-5 Business Days) – Rates are Displayed at Checkout
*Courier depends on destination