LAST ORDER DATES TO ARRIVE BEFORE CHRISTMAS
To make sure you receive your order before Christmas, please place it no later than 18th of December 12PM PST. All orders placed after this time will arrive after 12/25 and might be subjected to delays due to this busy time of year.
UPS (3-5 Business Days) - $10, Free on Orders over $150
Expedited Shipping Options – COMING SOON!
DHL (3-6 Business Days) - $20.00*
*Pre-payment of taxes and duties is currently unavailbe for Canada orders. All orders will ship DDU (Delivered Duty Unpaid)
Royal Mail Tracked 48 (2-3 Business Days) - £3.99, Free on Orders over £100
DHL Express/ Next Day - £6.00, order before 12 PM for next day delivery
DHL Express (1-3 Business Days) - £15.00
DHL Economy (3-5 Business Days) - £20.00
REST OF WORLD
DHL Economy (3-5 Business Days) – Rates are Displayed at Checkout
Please Note: Customers are responsible for any/all Duty and Custom Fees.
Our free shipping offer is only available via ground shipping, if you choose to expedite your package, regular shipping charges will apply. The free shipping offer will automatically be applied to your cart once you meet the required spend.
When will my order ship?
We do our best to process and ship orders as quickly as possible, all orders placed Monday - Friday before 12pm ship within 24 hours. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. In some instances, processing time can take up to 72 hours.
NOTE: Any orders placed during weekends, special promotions (Black Friday/Cyber Monday) and during holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.
How do I know that my order has been shipped?
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
Do you ship to P.O. boxes or APO/FPO addresses?
Unfortunately, we are unable to ship packages to P.O. boxes or APO/FPO addresses.
Do you offer gift wrapping or boxes?
No, not at this time.
Cancel or change order?
We start working on your order as soon as we get it, so most times we are unable to make any changes or modifications to an order after it has been placed and confirmed.