FAQs

 FAQ

  • How do I contact customer care?

    If you have any questions which are not currently answered on this page, please contact us by clicking here

  • What are the delivery charges?

    USA - Fedex Ground Shipping $10.00 (Free  on orders over $150)

    Canada - DHL (1-3 Days) $20.00

  • Can you ship same day?

    We ship all orders within within two working days. If you place your order before 12.00PM Monday- Friday, this will increase the chance of same day despatch, however, due to busy periods/ staff holidays this cannot be guaranteed.

  • What is your returns policy?

    *Please note that the following policy does not apply to sale items. All items purchased on sale are final sale and may not be returned or exchanged.

    If you are not completely satisfied with your product then you can return your item/s within 14 days for an exchange or full refund. Any items damaged or worn will not be accepted for exchange/refund. All returns must have orginal labels intact, be unworn, unwashed and the original purchase invocie must be included. 

    Click here to obtain return instructions.

    Please note that sale items are considered final sale and are unable to be returned for a refund, credit or exchange.

  • Can I track my order?

    You can view the status of your order by logging into your Varley account. If by any reason you are unable to track your order, please contact hello@varley.com

  • Do I need to sign for my order?

    For US orders, a signature will be required upon delivery.

  • I’ve forgotten my password, what should I do?

    Under the account sign in section you will see a 'forgot password' link.

  • What if an item is out of stock?

    In the first case we would encourage you to refer to our stockists page. Here you can find a list of other stores and websites that stock Varley. In some cases (but not all) more stock will be added later in the season- particulary for popular styles- so feel free to contact us about these.

  • What Payment methods does Varley accept?

    We accept American Express, Visa, Master Card, Delta, Switch & PayPal.

  • How do I know the garment will fit me?

    A link to our size chart can be found at the footer of the page. If you would like information beyond what this offers, then do not heistate to get in touch. Fit details are also displayed on the individual product pages.

KEEP IN TOUCH

Thank you for subscribing. You will receive the promo code shortly.

Sign up for newsletters and receive a 15% off promo code for your first Varley order